Privacy Policy

This page discloses the Privacy Policy of The Sauce Company, Inc. We are concerned about your privacy and the security of your important personal information. We want you to be aware of what kind of information we obtain from you, how we use this information, and how you can control its use. By using this site or making purchases, you consent to this Privacy Policy. You should also review our Safe Shopping Pledge for online purchases.

The Sauce Company, Inc. operates its websites under the names of Georgia Sauce, The Sauce Company Online, and The Sauce Company, Inc.. The Sauce Company, Inc. is the parent company of these companies, and as such, when you provide information to any of these entities, this information may be combined or shared between current or future The Sauce Company, Inc. entities and subsidiaries.

This site is restricted to users from the United States and those not governed by privacy policies of the European Union. Users from the European Union are advised not to disclose personal information on this site.

How is identifiable personal information collected?

Customer information is collected through online checkout process and for customers who register at our site online. To opt-out of any communications from The Sauce Company, Inc., refer to the subscribe/unsubscribe sections below.

What identifiable personal information is collected?

In order to provide you superior service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, The Sauce Company, Inc. may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), billing and shipping addresses, company name (if applicable), email address, phone/fax number (if applicable), payment type (VISA, Check, Cash, etc.), and other information you would provide voluntarily.

How is the information collected used?

The Sauce Company, Inc. uses your personally identifiable information to provide superior service in the following areas:

  • To process, fulfill and track online orders and in-store pickup reservations
  • Bill your credit card for purchases
  • Respond to your customer service inquiries or requests
  • Provide requested services such as warranty coverage
  • Offer information regarding products and services based on your interests or past purchases
  • Hold contests, giveaways, drawings and promotions; administer shopping or reward club accounts
  • Conduct and administer surveys; mail marketing/sales material via email or postal mail
  • Set up commercial accounts; or use it for other general business purposes to further enhance our business relationship with you

To enhance The Sauce Company online experience, we may also collect aggregate information as to which pages you visit, search terms used, etc. - in order to measure the effectiveness of our website and identify areas for improvement (product selection, site performance and/or to streamline the purchasing processes). Our web server collects the addresses of the web sites visitors came from before visiting our site, which browser was used to view our site, and search terms entered on our site. Without making use of any personally identifiable information, we may track the pages visited to help us understand how customers use our site. This helps us make decisions on how to create a better experience for you in the future.

How our website uses cookies and technology?

The Sauce Company, Inc. sets a cookie on your computer to record certain information during your online visit (session). No personally identifiable information is stored within this cookie. The benefit to you is the ability to save items added to your Shopping Cart and store them on our server for future reference. These cookies do not gather sensitive information like your name, address, credit card number, etc., if you do not specifically give that information to us voluntarily. If you have given us that information, cookies enable us to recall it (and save you the trouble of entering it all over again) each time you visit our site.

At your option, if you delete our cookies, you will limit our ability to personalize the site for your next visit. However, deleting a cookie will not prevent you from visiting our site and making purchases.

Who are the third party entities with whom we may share your personally identifiable information?

The Sauce Company, Inc., GeorgiaSauce.com and The Sauce Company Online may provide your name, address and email address to reputable organizations that help us to fulfill services to you on our behalf. For example, we may use such third party service providers to authorize credit card transactions, ship packages, administer service programs, help us maintain records and analyze sales data, augment and improve the accuracy of our customer database, and distribute postal and email communications to you with our offers or important information on our behalf. None of these third party service providers are authorized to use your information for any purpose other than to provide the above stated services for which they contract with us to perform.

Other Partner Companies: We never share addresses, email addresses or telephone numbers with any person or company.

 

How do I subscribe to / unsubscribe from The Sauce Company, Inc., GeorgiaSauce.com and The Sauce Company Online emails or postal mailings?

There are various methods for letting us know if you would or would not like to receive The Sauce Company, Inc., GeorgiaSauce.com and The Sauce Company Online postal or email promotions. (Please note that if you opt out of our email marketing communications, you may still receive business-related communications such as order and shipping confirmations, product recall information or other administrative communications.)

  1. Go to our website (www.georgiasauce.com) and click on the "Email Newsletters" link. This will take you to our Email Preference Center where you can sign up to receive our various marketing promotions or request to no longer receive specified marketing promotions. All promotional emails we send you also contain a link allowing you to opt out of these specific emails in the future. Click on the relevant link and follow the simple instructions.
  2. Write our Communications Department at Post Office Box 27 Lilburn, Georgia 30047-0027 Note: Please be sure to include your full name, address and phone number and tell us you want us to no longer receive our various marketing promotions or request to no longer receive specified marketing promotions. This will allow us to correctly identify you in our systems and process your request.
  3. Email us at info@georgiasauce.com Note: Please be sure to include your full name, address, phone number and email address and tell us specifically which type of marketing communication you wish to receive or stop receiving. This will allow us to correctly identify you in our systems and process your request. 

How do we protect the security of your order information at The Sauce Company, Inc., GeorgiaSauce.com and The Sauce Company Online?

The Sauce Company, Inc., GeorgiaSauce.com and The Sauce Company Online are concerned about your privacy and the security of your important personal information. We always use industry standard encryption technologies when transferring and receiving any data that you exchange with our site. We employ the same industry-standard Secure Sockets Layer (SSL) technology that is used by major banks and stock brokerage firms to conduct business via the Internet. This encryption procedure "scrambles" the information you send us and makes online transactions extremely safe.

When we transfer and receive certain types of sensitive information, such as financial information, you will be redirected to a secure server and we will notify you, depending on the type of browser you are using, through a pop-up screen or a yellow "padlock" icon displayed in the lower portion of the browser window. We have appropriate security measures in place to protect against the loss, misuse, or alteration of information that we have collected from you via this site.

For complete details, please see our Safe Shopping Promise.

How do we handle information related to children?

This site is not intended or designed to attract children under the age of 13. We do not knowingly or intentionally obtain any personally identifiable information from any person we know to be under the age of 13.

How can you contact us with questions regarding this Privacy Policy?

If you have questions or concerns about our Privacy Policy, you may contact us by writing to: The Sauce Company Online at Post Office Box 27 Lilburn, Georgia 30047-0027 or calling Customer Support (678) 689-1496. Please remember to include your postal address, email address and phone number with your correspondence.

How am I notified of Privacy Policy changes?

As we continue to grow our businesses and improve our services, we reserve the right to change or modify this Privacy Policy at any time. If there are changes or additions, we will post those changes here or in other formats we deem acceptable, so that you are aware of such changes. If this Privacy Policy changes in such a way that your personally identifiable information may be used or shared in a different manner, you will be given the opportunity to opt-out of having your information used or shared in that new manner. If you are concerned about how your information is used, please check back at this site periodically.

 

Disclosure exceptions:

Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary: to comply with legal process such as a search warrant, subpoena or court order; to protect against misuse or unauthorized use of our website and/or The Sauce Company, Inc., GeorgiaSauce.com and The Sauce Company Online rights and property; or during emergencies, such as when we believe someone's physical safety is at risk.

In addition, as we develop our business, we may buy or sell assets or business offerings. Customer information, email addresses, and visitor information are generally among the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution, including, but not limited to, a bankruptcy proceeding.

The effective date of this Privacy Policy is August 03, 2014.